Delivery
Policy

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At Nino’s Dreams, we aim to make your shopping experience as smooth and enjoyable as possible. Every order is carefully prepared, packaged and dispatched with care from our London base.

UK Delivery

We aim to deliver all orders within 3–5 working days from the date of dispatch.
Orders are sent using trusted national couriers to ensure your items arrive safely and on time.

Please note that delivery times may vary slightly during busy periods or due to factors beyond our control (such as courier delays or public holidays).

International Delivery

We are happy to deliver to customers outside the UK.
For all international orders, please contact us before placing your order so we can confirm delivery availability, timescales and costs.

You can reach us at:
📧 info@ninosdreams.co.uk
📞 0208 0497 882

Delivery Costs

Delivery charges are calculated at checkout based on your location and order size.
We occasionally offer free delivery promotions, which will be clearly stated on our website or marketing materials.

Missed Deliveries or Incorrect Addresses

Please ensure your delivery details are correct at the time of ordering.
If a delivery is missed or returned to us due to an incorrect address, additional delivery charges may apply to resend the parcel.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email with tracking details where available.